3 Tips for Empathizing with an Elderly Patient
Empathy is an important component when it comes to connecting with patients. Elderly patients are often suffering from a number of health ailments, including incontinence. Many elderly patients can feel embarrassed or uncomfortable about their ailments, especially if they’re using adult diapers. Showing your elderly patients empathy when it comes to their medical health is critical for proper health care. Patients that are shown empathy are more likely to follow instructions in order to properly take care their health. Here are three tips on how to empathize with an elderly patient suffering from incontinence.
Stop and Listen
Listening is always important when taking care of a patient, and this is especially true for elderly patients. Getting older often means dealing with new, different health issues. These problems, especially incontinence, can leave people feeling uncomfortable or alienated. It’s important that you are there to listen to your elderly patient and take their concerns seriously. The first step to empathizing is listening to the other person. Listening helps you to better understand your patient and how to appropriately comfort them.
Make Eye Contact
While it may seem simple, eye contact can make all of the difference. Making eye contact with someone shows them immediately that they have your attention. Taking the time to look up from your work, phone, or computer and make eye contact with your elderly patient is essential to show empathy. When you look someone in the eyes while you are having a conversation, you are better able to connect and understand the best way to aid them.
Body Language Matters
Sometimes what someone says and what their body language tell are very different. For example, your elderly patient may say that they are fine with their adult diapers, but maybe they are slouching, avoiding eye contact, or making other physical cues that indicate otherwise. These nonverbal cues can be the key to fully understanding and empathizing with your patient.
Showing empathy to your elderly patient can make all the difference to their health. Slowing down to listen, making eye contact, and paying attention to body language are all simple but essential tips on how to empathize with your patient. At LL Medico, we know how difficult it can be for elderly patients dealing with health issues like incontinence, as well as for their caretakers. That’s why we make your life easier by offering a large selection of essential incontinence products and other healthcare products. Visit LLMedico.com to explore our selection today.